Usablity Testing Services

Identify usability issues and validate product assumptions to build easy to use products for your users

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It’s all about

Testing the product with user in real-time

Websites/apps are often built on assumptions made by designers, developers and managers about the users and their needs. Usability Testing is a method of testing a product or service at various stages of design and development with actual users, to ensure the product is useful and easy to use.

Our expertise

What do we do?

We test websites/apps with actual users, at different stages of design and development, that help teams and managers to identify significant problems and issues with the website/app.

Unbiased feedback from the real-time users helps companies deliver the right features to end-users, saving companies a significant amount of time, effort and money.

Expertise

Design to transform lives

How do we do it?

  • Understand the goals

    UX research lab

    We observe and document user actions in a fully-equipped in-house usability lab

  • Record findings

    Remote usability testing

    We can get feedback from users across the globe with Moderated or Unmoderated usability testing.

  • Review the website/app

    Website/Mobile app testing

    We perform testing on design prototypes, mobile apps, websites & all interactive touch devices for various platforms like Android, iOS, & Windows.

  • Recommend solutions

    User recruitment partners

    We tap into the right users of your product to get the most meaningful insights

frequently asked

Questions

    Here are the best times to run usability tests :

    • When you want to benchmark an existing experience :

      Test your current product to identify issues and bottlenecks to help you figure out what to focus on next.

    • During the design process :

      Testing basic, low-fi prototypes right through to the final product helps to ensure you’re on the right track, and not sinking precious design and development time into building the wrong thing.

    • When you want to learn about your competitors :

      Want some insight into how users perceive your competitors’ products? There’s nothing stopping you from conducting a usability test on their products.

  • You can choose to conduct usability testing in person with your participant in the same room as you, or remotely via a video call where the participant is sharing their screen.

    There’s also unmoderated testing, in which your participant takes part in your test in their own time over the internet.

  • You will receive a comprehensive report that will primarily include the methodology used, test results, findings and actionable recommendations on what and how to improve your product/application/platform. Each finding will be differentiated by levels of severity and will have a basis in data—in what was actually seen and heard from the user. The findings will be supported with parts of screens and maybe short video clips to illustrate specific areas that are working particularly well or that are causing problems for users.

  • The length of the usability test entirely depends on the scope of the project. Testing can last from a two-week duration to a month, depending on the extensiveness of the product/application/platform.

Our 18 years of achievements includes:

  • 10M+

    lines of codes

  • 2400+

    projects completed

  • 900+

    satisfied clients

  • 16+

    counties served

Let us build your project

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